We recommend that you consult our Size Chart here.

On each product page, we include information regarding the washing instructions of the products. If you still have questions, you can contact us via email info@profartic.com.

The sales method varies according to the country. If sales through our website are not available, you can consult the nearest official dealer here.

As soon as your order is confirmed, you will receive a confirmation email at the associated address.

If you wish to cancel your order, you can do so by sending an email to info@profartic.com. If your order has not been shipped, we will refund it. We do not accept returns of personalized items.

We apply discounts to hotel and restaurant entities. To obtain your coupon, please contact us via email at info@profartic.com.

To purchase your customized products, please contact us and place your order via email at info@profartic.com.

Delivery costs, times, and shipping methods may vary depending on your country. You can find this information here.

As soon as your order is confirmed, you will receive a confirmation email at the address associated with your account. When your order is picked up by the carrier, you will receive an email/message with relevant information. If you still have questions, you can contact us via email info@profartic.com.

To proceed with a return, you must contact us by email at info@profartic.com.

Check the conditions for exchanges and returns here.

We do not accept returns of personalized items.

If you are a reseller and wish to become a representative of one of our brands, you can contact us via email at info@profartic.com. Check our official representatives here.

Annually, Profartic, Lda conducts a performance evaluation of suppliers based on the following criteria:

- Price variation throughout the year

- Compliance with delivery deadlines

- Quality of services/products

- Communication